ChoicePoint Health is required by law to maintain the privacy and confidentiality of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information. 

Uses and disclosures of your health information

Information about your financial situation and medical conditions and care that you provide to us in writing, via email, on the phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence.

We will obtain your written authorization to use and disclose your health information unless we are permitted to use or disclose your information without your authorization under applicable law. The following categories describe the ways that we may use and disclose your health information without your written authorization.

Within our facilities:

We may use or disclose information between or among personnel having a need for the information in connection with their duties. For example, we can share your personal health information with our medical staff who need it to provide the treatment care. 

Emergency Situations:

We may disclose information to medical personnel for the purpose of treating you in an emergency.

Secretary of Health and Human Services. We are required to disclose PHI to the Secretary of the U.S. Department of Health and Human Services when the Secretary is investigating or determining our compliance with the HIPAA Privacy Rules.

Court orders:

We may disclose your health information pursuant to court orders that meet the requirements of applicable law.

Crime reporting:

We may disclose to law enforcement officers information that is directly related to the commission of a crime on the premises or against our personnel or to a threat to commit such a crime.

Business associates:

We may disclose your health information to third party “business associates” and “qualified service organizations” that perform various services on our behalf, such as transcription, billing, and collection services, and who agree to protect the privacy of your health information. 

Other than as stated above, we will not use or disclose your PHI other than with your written authorization.

Confidentiality of medical records 

The confidentiality of medical records of patients maintained by us is protected by federal law and regulations. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered patient confidential, restricted by law, or specifically restricted by a patient/client in a signed HIPAA consent form.

Patients/Client Health Information Rights

  1. Patients have the right to request restrictions or limitations on certain uses and disclosures of their health information maintained by us as per the federal law and regulations. The request must be in writing and we are not bound to comply with such restrictions. 
  2. Patients have the right to request confidential communications of personal health information, as permitted by law. For example, a patient can ask us to communicate with him/her about their health information through other means then followed by us. This request must be in writing and the patient must provide an alternative option of communication. 
  3. Patients have the right to a paper copy of this written notice of ChoicePoint Health’s privacy practices. 
  4. Patients have a right to copy and inspect their treatment record or to receive their health information
  5. Patients have the right to request the change/ amend in their health record in case they believe that personal health information that we have about them is incorrect or incomplete. 
  6. We are required to keep record of the disclosures of your personal health information and patients have the right to request an accounting of disclosures of it. Please note that an accounting will not apply to any of the following types of disclosures: disclosures made with patient’s written consent for reasons of treatment, payment or health care operations; disclosures made to you or your legal representative, or any other individual involved with your care.
  7. Patients can request us to delete their personal health information from our record, but we are required to keep the record for 7 years as per federal law and regulations. 
  8. Patients have the right to complain to the covered entity and to the Secretary of Health and Human Services if an individual believes his or her privacy rights have been violated. 

Contact information

If you have questions or concerns about your privacy rights, or the information contained in this Notice, please contact us at 844.445.2565 or email us at: [email protected].

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