CLIENT
TREATMENT JOURNEY

addiction treatment

CLIENT TREATMENT JOURNEY

client journey
client journey
addiction treatment

Admissions and Scheduling

  1. You will conduct a drug and alcohol pre-screen assessment with our admissions team.
  2. Our admissions team will verify any insurance coverage or discuss cash-pay options with you.
  3. You will be sent electronically ChoicePoint’s New Client Registration.
  4. You will be scheduled for your first appointment once the documentation is completed. Remote patients will be set up for their remote-drug testing compliance program.
  5. Medication insurance coverage is dependent on specific benefits. If a co-pay or any other patient responsibility for medications is required, please ensure to bring cash or a credit card for payment, as we are not allowed legally to pay for your medications.

Admissions and Scheduling

  1. You will conduct a drug and alcohol pre-screen assessment with our admissions team.
  2. Our admissions team will verify any insurance coverage or discuss cash-pay options with you.
  3.  You will be sent electronically ChoicePoint’s New Client Registration.
  4. You will be scheduled for your first appointment once the documentation is completed. Remote patients will be set up for their remote-drug testing compliance program.
  5. Medication insurance coverage is dependent on specific benefits. If a co-pay or any other patient responsibility for medications is required, please ensure to bring cash or a credit card for payment, as we are not allowed legally to pay for your medications.

Clinical Intake

  1. You will meet with a member of the clinical staff (virtually) for an intake assessment to learn more about you and build a custom-tailored treatment program to maximize your long-term success.
  2. From here it will be determined the appropriate level of care and treatment program.

ChoicePoint offers different levels of care such as:

a. Outpatient/Ambulatory Detox with extended on-site medical monitoring.
b. Medication Assisted Treatment (Suboxone, Vivitrol)
c. Intensive Outpatient
d. Outpatient
e. Co-Occurring (Substance use alongside other mental-health items)

Clinical Intake

  1. You will meet with a member of the clinical staff (virtually) for an intake assessment to learn more about you and build a custom-tailored treatment program to maximize your long-term success.
  2. From here it will be determined the appropriate level of care and treatment program.

ChoicePoint offers different levels of care such as:

a. Outpatient/Ambulatory Detox with extended on-site medical monitoring.
b. Medication Assisted Treatment (Suboxone, Vivitrol)
c. Intensive Outpatient
d. Outpatient
e. Co-Occurring (Substance use alongside other mental-health items)

Outpatient Detox

(If not entering detox level of care, skip to appropriate level of care)

 

  1. Detoxes on average take 3-10 days and are entirely customized based on factors such as substance of use, amount, and duration of time.
  2. We recommend packing a lunch for each outpatient detox day, or just as common, clients will utilize delivery services such as DoorDash and Uber Eats.
  3. Outpatient detox days can range from around 4-6 hours a day depending on medical necessity.
  4. We recommend having transportation to and from the facility during these days, as a safety precaution.

Outpatient Detox

(If not entering detox level of care, skip to appropriate level of care)

  1. Detoxes on average take 3-10 days and are entirely customized based on factors such as substance of use, amount, and duration of time.
  2. We recommend packing a lunch for each outpatient detox day, or just as common, clients will utilize delivery services such as DoorDash and Uber Eats.
  3. Outpatient detox days can range from around 4-6 hours a day depending on medical necessity.
  4. We recommend having transportation to and from the facility during these days, as a safety precaution.

Medication-Assisted Treatment (MAT)

(In-Person or Virtual)

  1. On your first visit you will conduct a Nursing Assessment with our Nursing Team which will assess symptoms and assessment scores, and any necessary labs needed.
  2. You will then meet with our seasoned addiction Physicians and assess your medication-assisted treatment plan and order any necessary medications. Medications can be delivered to your home or picked up from your local pharmacy.
  3. You will meet with your Navigator who will help you set up appointments, recovery planning, and any additional support.
  4. You will meet weekly with your Physician for the first 4-6 weeks on average for Stabilization. Visits can last from 15 minutes-1 hour depending on severity or
    Symptoms.
  5. For the first 6 weeks you will also meet weekly with your Navigator who will continue to help you navigate your recovery journey. These usually average around 15 minutes a week.
  6. After you have been successfully stabilized on your MAT medication you will move into the maintenance phase.
  7. All MAT clients are required to participate in clinical services as part of their treatment to greatly increase your chances of long-term recovery compared to medication alone.

Medication-Assisted Treatment (MAT)

(In-Person or Virtual)

  1. On your first visit you will conduct a Nursing Assessment with our Nursing Team which will assess symptoms and assessment scores, and any necessary labs needed.
  2. You will then meet with our seasoned addiction Physicians and assess your medication-assisted treatment plan and order any necessary medications. Medications can be delivered to your home or picked up from your local pharmacy.
  3. You will meet with your Navigator who will help you set up appointments, recovery planning, and any additional support.
  4. You will meet weekly with your Physician for the first 4-6 weeks on average for Stabilization. Visits can last from 15 minutes-1 hour depending on severity or Symptoms.
  5. For the first 6 weeks you will also meet weekly with your Navigator who will continue to help you navigate your recovery journey. These usually average around 15 minutes a week.
  6. After you have been successfully stabilized on your MAT medication you will move into the maintenance phase.
  7. All MAT clients are required to participate in clinical services as part of their treatment to greatly increase your chances of long-term recovery compared to medication alone.

Intensive Outpatient

(In-Person or Virtual)

    1. IOP is a clinical program that puts the client on the best path for success, it includes:

a. Individual counseling where you will meet with your counselor weekly.
b. Group Therapy ranges from three to five times a week, depending on your
treatment plan, and averages three hours.
c. Support Sessions with those involved in your treatment to provide optimal
success.

    1. This level of care can last from around 30-90 days.

Intensive Outpatient

(In-Person or Virtual)

  1. IOP is a clinical program that puts the client on the best path for success, it includes:
  2. a. Individual counseling where you will meet with your counselor weekly.
    b. Group Therapy ranges from three to five times a week, depending on your
    treatment plan, and averages three hours.
    c. Support Sessions with those involved in your treatment to provide optimal
    success.

  3. This level of care can last from around 30-90 days.

Outpatient

(In-Person or Virtual)

  1. OP is a step-down level from IOP and provides a less intensive step in your long-term
    recovery. It includes:

a. Individual counseling once a month.
b. Group therapy once per week for three hours
c. Support Sessions with those involved in your treatment to provide optimal
success.

Outpatient

(In-Person or Virtual)

  1. OP is a step-down level from IOP and provides a less intensive step in your long-term
    recovery. It includes:

a. Individual counseling once a month.
b. Group therapy once per week for three hours
c. Support Sessions with those involved in your treatment to provide optimal
success.

addiction treatment